Shipping & Delivery
How long does delivery take?
Orders are usually processed within 1-2 business days after payment confirmation.
Once shipped, delivery typically takes 5-7 business days depending on your location and local carrier workload.
In most cases, the total delivery time is 6-9 business days.
How do you ship orders?
We work with well-known and reliable delivery partners. Depending on the destination, your order may be delivered by carriers such as DHL, an Post, Fastway, Nightline, TNT or other local postal and courier services.
The exact carrier is selected based on the fastest and most stable route for your area.
What if I didn’t receive a tracking number?
If you haven’t received your tracking details within a few days after placing your order, please contact our customer support team.
Send us your order number and we will check the shipment status for you.
Exchanges & Returns
Do you accept exchanges?
Yes, exchanges are possible if you received the wrong size, wrong color, or a defective item.
Please contact us as soon as possible after delivery and include your order number and photos if applicable. Our team will guide you through the exchange process.
How can I return an item?
To request a return, please email our support team within 14 days after receiving your order.
We will provide you with the return instructions and the correct return address.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer.
Shipping fees depend on the carrier you choose when sending the item back.
Payment methods
What payment methods do you accept?
We accept popular and widely used payment methods in Ireland, including:
- Credit and debit cards (Visa, Mastercard, American Express, Maestro)
- PayPal
Available options are shown at checkout.
Is payment secure?
Yes — all payments are processed through certified secure payment providers.
We do not see or store your full card details. All payment data is encrypted and handled by trusted payment systems.
Get in touch
Have questions about your order, or a general enquiry?
Monday – Friday : 8:00 AM - 6:00 PM ET
Saturday – Sunday: 10:00 AM - 4:00 PM ET
Average response time: within 24 hours
